WEBINAR - Having Difficult Conversations Successfully
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 Export to Your Calendar 2018-02-27
When: Tuesday, February 27, 2018
11:30 AM - 1:00 PM
Where: Online
Canada
Presenter: Paul Denis Godin, B.A. B.Sc. LL.B. C.Med., Principal and Founder, Katalyst Resolutions
Contact: CPHR Manitoba
(204) 943-2836


Online registration is available until: 2018-02-23
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THIS WEBINAR IS BEING DELIVERED BY CPHR British Columbia & Yukon
Registration is being facilitated through CPHR Manitoba. 

Description:

Paul Godin, of Katalyst Resolutions, identifies why workplace conversations and situations are challenging. Understanding the primary contributors to conflict is the key to then optimizing approaches to such difficult situations. The Katalyst Conflict Response Model will guide and inform your responses to difficult people and challenging issues. Real world workplace examples and chances to apply the principles will be incorporated. Learn how to deliver difficult messages more effectively. Based in Victoria, Paul Godin is one of the world’s leading dispute resolution trainers and mediators. 

In this presentation, you will learn:

  • To understand and recognize the primary contributors to conflict that recur again and again.
  • To use a model for analyzing and responding effectively to difficult people and situations.
  • To prepare quickly and effectively for difficult conversations
  • To deliver hard messages.

Who should attend:
  • Any HR Professional.


FORMAT: Online - Live Webinar

Date:

February 27, 2018

Time:

Login Time - 11:15 am - 11:30 am CST
Presentation - 11:30 am - 1:00 pm CST
CPD Hours:

1.5

Cost:

Early Bird (February 16th)
Members - $65 + GST
Non-Members - $95 + GST
Students - $35 + GST

Regular (by February 23rd)
Members - $85 + GST
Non-Members - $115 + GST
Students - $55 + GST

Registration Deadline:

February 23, 2018

Cancellation Policy:

A full refund, less a $25 processing fee, will be issued for cancellations submitted at least one week

Registration Inquiries:

Contact kayla@cphrmb.ca or call 204.943.0886

 

ABOUT THE PRESENTERS:

Paul D. Godin is the owner and principal of Katalyst Resolutions, with expertise in mediation, negotiation, ombuds and workplace investigations, conflict management systems design, workplace restoration and workplace/conflict coaching. Paul is one of the most experienced professional negotiation and dispute resolution trainers in the world. Based in Victoria, but operating across Canada and internationally, Paul is a lawyer, mediator, trainer, conflict coach, and investigator. Until starting Katalyst Resolutions in August 2017, Paul was Director of US Operations and a lead course designer/instructor for the Stitt Feld Handy Group. 

Paul has designed and led more than 400 courses on negotiation, dispute resolution, and conflict management system design worldwide for organizations including HRPAO, BDO, Qantas, CBC, Scotiabank, TD Bank, Hill & Knowlton, General Dynamics, the Trade Union Congress of the Bahamas, Mattel, INCO, YUM Brands, the judiciary of Trinidad and Tobago, Alliance Atlantis, Ontario Power Generation, the Chartered Institute of Arbitrators, AECON, AECL, the UN, the governments of Canada, Australia, Bermuda, Ethiopia, St. Lucia, Trinidad & Tobago and others. Paul has lectured in Negotiation and Alternative Dispute Resolution (ADR) at the U. of Toronto, U. of Oregon, and U. of Windsor Law Schools. He has also taught contracting principles to project and contract managers for major corporations. 

Paul is designated a Chartered Mediator by the ADR Institute of Canada. Paul has worked on workplace coaching models and has taught workplace coaching on numerous occasions. From 2009 to 2017, Paul acted as a banking ombuds investigator with ADR Chambers Banking Ombuds Office. 

Paul has written peer-reviewed papers and articles on the Charter of Rights and Freedoms, mediation, sports mediation, and negotiation, including the book chapters, “Principles of Negotiation” and “A Practical Guide to Conflict Management System Design” in the LexisNexis ADR Practice Manual, as well as “Sport Mediation: Mediating High Performance Sports Disputes” in Harvard’s Negotiation Journal.


Chartered Professionals in Human Resources Manitoba (CPHR Manitoba)
1810-275 Portage Avenue / Winnipeg, Manitoba / R3B 2B3
tel. 204.943.2836 / fax. 204.943.1109 / email. hello@cphrmb.ca

For additional information please visit: CPHR.CA

People Leading Business.™